Shipping Information

  • Free Ground Shipping on all U.S. orders over $50 (typically 3 business days in transit).
  • Orders are shipped within 48 business hours unless otherwise noted.
  • All orders ship from our studio in Portland, Oregon.
  • Expedited shipping options are available at checkout for faster delivery.
  • Once your order ships, you’ll receive tracking information via email.

 

Returns & Exchanges

  • We accept returns of unused, unopened products within 30 days of delivery.
  • To initiate a return, email us at help@saintvioletcreative.com with your order number.
  • Customers are responsible for return shipping costs unless the item arrives damaged or defective.
  • Refunds will be processed to the original payment method once the return is received and inspected.

 

Important

Due to the nature of digital products, all sales on digital items are final and non-refundable.